Warranty Policy

At Soltanic. Jewelry, we take pride in the craftsmanship and quality of our pieces. Our warranty policy ensures that you can wear your jewelry with confidence, knowing that we stand behind our products.

1. Warranty Coverage

We guarantee our jewelry against manufacturing defects for 30 days from the date of purchase. If you experience any issues covered under our warranty, we are happy to assist you.

2. What’s Covered?

✔ Manufacturing defects, including:

• Broken clasps or chains due to faulty craftsmanship.
• Loose or missing letter charms within 30 days of purchase.
• Severe fading or peeling of rhodium plating within 30 days (with proper care).

3. What’s Not Covered?

✖ Normal wear and tear, including the gradual fading of rhodium plating over time.
✖ Tarnishing caused by exposure to moisture, chemicals, or improper storage.
✖ Accidental damage, scratches, or misuse of the jewelry.

4. Warranty Claim Process

If you believe your jewelry qualifies for a warranty claim, follow these steps:

1️⃣ Contact Us – Email us within 30 days of purchase.
2️⃣ Provide Proof – Include your order number and clear photos of the issue for assessment.
3️⃣ Resolution – If the claim is approved, we will offer a repair, replacement, or store credit, depending on the situation.

For any questions regarding our warranty policy, feel free to reach out—we’re here to ensure your Jewelry remains as beautiful as the day you received it!